1.1. The Services: SandBox Solutions will provide the services described in the Quote/Production Estimate as presented. As an assignment develops, it may be that the scope of the required work changes. Where this is the case, SandBox solutions will seek to discuss it with you at the earliest opportunity in order to agree upon any variations to the scope of the Services and the Quote/Production Estimate, which may be necessary.

Authors Corrections. Unless specified in the Quote/Proposal, we include 2 rounds of changes on all items following the presentation of an initial concept. Revisions briefed thereafter will be charged according to Think’s standard hourly rate card.

1.2. Information: To maximise SandBox solution’s effectiveness we must work with you as a team. Often SandBox Solutions’s work will be dependent on you (or your other advisers) providing information promptly. To avoid unnecessary verification, SandBox Solutions will assume all information you provide is complete and accurate unless you tell us otherwise.

1.3. Incidentals: Couriers or printed proofs from external printers if required, to be charged to client.

1.4. Termination: Should you wish to terminate the contract after the commencement of work, you will be invoiced for work already completed.

1.5. Force Majeure: SandBox Solutions shall not be liable for any delay or failure to perform their obligations where such delay or failure to perform arises from circumstances outside SandBox Solutions’s reasonable control.

2.1. Payment Terms: Invoices shall be settled by bank transfer into SandBox Solutions’s nominated bank account within 14 days of the date on the invoice unless agreed otherwise. Think Creative retain ownership of all work until full payment has been made.

2.2. Other Specialist Services: SandBox Solutions’s estimate is exclusive of third-party costs such as photography, illustration, video production, sound recording etc unless otherwise included in the estimate. SandBox Solutions may, unless you instruct us otherwise, seek such specialist services on areas outside our expertise. The costs of such services will be passed on to and will be quoted according.

3.1. In most cases, SandBox Solutions will provide a scoping document which details the functionality in the work we do for our clients, this includes but is not limited to a website, application or marketing campaign. Where the client signs and approves this scoping document, any changes beyond the scope will be handled as a new update and priced accordingly.

4.2. Information for charts, graphs, and infographics to be supplied in Excel. If we are required to retype large amounts of content, then additional costs may be incurred.

4.3. Client supplied images should always be high-res images at 300DPI for print purposes. If they are solely for use on the web, then lower resolution images are acceptable. SandBox Solutions will assume that all images supplied to us are owned by the Client or have been purchased from stock libraries and are licensed to the client for use. We cannot use images taken from Google.

4.4. If you are using images of children that you have taken, then we will assume that you have been given the permission to use these images.

4.5. You grant Think permission to utilise logos and any other company identity for the purposes of creating the project. You agree to indemnify SandBox Solutions from any and all claims arising from your negligence or inability to obtain proper copyright permissions for all content supplied.

5.1. Confidentiality : Save as required by law, SandBox Solutions will keep your documents and affairs confidential at all times, unless you permit disclosure or the relevant circumstances are already in the public domain. Think may, however, disclose your documents and affairs to:

(i) such of your other service providers as you inform SandBox Solutions are involved in any assignment on which SandBox Solutions is instructed;

(ii) SandBox Solutions’s affiliates or related parties; and

(iii) any other service provider to whom SandBox Solutions may properly delegate aspects of any assignment in order to provide a full range of services to you.

6.1. Freedom to use Ideas and IP: SandBox Solutions may develop or use for other clients any ideas, concepts, source code, information or know how reflected in any of the materials provided to you (in whatever form) or otherwise developed during the course of providing services to you.

6.2. Ownership of Materials and Intellectual Property: All products, creative works, plans for designs, unique campaign ideas, slogans, copy themes, preliminary sketches, layouts, copy, artwork, production services, public and other marketing material (whether on paper, computer disk, by email or in some other digital format) accepted by Think, shall, upon you paying SandBox Solutions in full for the relevant materials, be your property, except to the extent that any intellectual property rights therein have been reserved by SandBox Solutions or third parties engaged or employed by SandBox Solutions.

6.3. Portfolio Rights. SandBox Solutions retain the right to showcase your project on their website and design portfolio for the sole purpose of promoting our work.

6.4. Working Files and Copyright. SandBox Solutions own the legal copyright of our working files. Working files are our intellectual property and this can be and not limited to design concepts, design elements, infographics, fonts and imagery. Working files are not released as part of our projects. If you wish to be supplied working files, then this needs to be requested and we will supply a quote for this release.

7.1. All services may be used for lawful purposes only. You agree to indemnify and hold SandBox Solutions harmless from any claims resulting from your use of our service that damage you or any other party.

8.1. Our total liability to you in contract or in tort arising in connection with this contract shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings or for any other indirect or consequential loss.

9.1. Variation: These Terms and Conditions (and/or the contents of any agreement to which they relate) may be varied or superseded at any time by agreement in writing between us. Any such variation shall not affect any rights or obligations of either of us that may already have accrued, unless otherwise specifically agreed.